Backup & Disaster Recovery

Whether constructing a day to day backup policy or a business wide disaster recovery plan, we first analyse your business ahead of delivering a tailored technical solution. Typically, we analyse business activities, infrastructure, applications, and the key user activities that keep the business trading. In addition, as we draw up recommendations, we will consider key commercial issues such as the criticality of any given activity, key compliance and regulatory issues and the overall cost of the required protection.

Skill in business recovery planning involves understanding the trade-off between the level of protection delivered and the absolute cost of the plan - we understand that every client and industry is different. Some clients need to ensure that they can regain their ability to carry on trading within strictly regulated timelines. Other businesses which have less stringent requirements can benefit from a mix of recovery solutions, delivered more cost effectively. Put simply, our role is to help clients to arrive at an intelligent, commercial trade off between protection levels and cost.

As we put together a data backup or disaster recover solution, we call on a mixture of our experience. The essence of our approach is summarised in the list of questions below:

1. What is the nature of your data and systems?
2. How are they accessed, by whom, when and how often? In a disaster scenario how would these answers differ?
3. How quickly does your organisation need to recover operations? What is the RTO (Recovery Time Objective)?
4. How recent is the data you need to recover? What is the RPO (Recovery Point Objective)?
5. How would users actually work in a disaster scenario?

Answering these apparently simple questions rigorously demands thorough investigation. Once we have recommended and implemented a solution, you can rely on us to test it to ensure resilience going forward.