Email Hosting

Our mail system delivers an industry-leading web interface for accessing email, calendars, contacts, tasks and notes. The optimised AJAX web interface will be intuitive for Microsoft Outlook users as it makes use of drag-and-drop, right mouse click support, keyboard shortcuts, pop-up windows, snapping panes, splitters, and tab controls. Full collaboration and shared resources are available as well as reminders and alerts - bringing the features and performance of a desktop application to the web.

Collaboration

Collaboration for the Office and the Enterprise

The email system we provide provides robust collaboration features that most people associate with more expensive mail servers such as Microsoft Exchange™. Collaboration features - such as folders, calendars, contacts, tasks, and notes - can be fully synchronised with Microsoft Outlook™ and mobile devices (BlackBerry™, iPhone™, Windows Mobile™, and more).

Complete Synchronisation with Microsoft Outlook™

Users have the ability to fully utilise Microsoft Outlook™ beyond the capabilities of most mail servers. Users can "two-way" sync between our email system's web interface and Microsoft Outlook™ - allowing changes and additions to folders, calendars, contacts, tasks, and notes to be concurrently available in both applications.

Over-the-Air Synchronisation with BlackBerry™, iPhone™, and Windows Mobile™ Devices

The email system we provide includes the SyncML protocol to achieve Over-the-Air synchronisation of contacts, calendars, tasks, and notes. Users can send and receive email messages directly from their mobile devices. Most devices are supported, including BlackBerry™ (Curve™, 8830, etc.), iPhone™, and Windows Mobile™ devices (Motorola Q™, Palm Treo™, Samsung BlackJack™, etc.).

Powerful Web Interface - Collaborate Anywhere

The email system we provide delivers all of the coordination and communication functionality that you expect from your office desktop - to any pc with an internet connection - anywhere in the world through a familiar and intuitive web interface. Users have access to shared calendars and the availability of their co-workers to schedule appointments. Tasks can be assigned and emails managed 24/7 with accuracy, speed, and security.

Antispam and Antivirus

98% Antispam Protection

The email system we use utilises a structured, multi-layered strategy to achieve 98% protection with exceptionally low false-positives. Technologies such as SpamAssassin, Greylisting, and Sender Policy Framework (SPF) are only a few of the techniques employed.

Antispam Technologies Included

Our antispam technologies allow for customised levels of protection with flexible configurations on multiple antispam processes, including:

• SpamAssassin
• Greylisting
• Sender Policy Framework (SPF)
• DomainKeys
• Custom Headers
• Bayesian Filtering
• Reverse Domain Name Server (DNS)
• Real-Time Blacklist (RBL)
• Blacklist/Whitelist
• SMTP Blocking
• Per-user Spam Weighting

Antivirus Out-of-the-Box

Our email system is equipped with effective and self-updating ClamAV antivirus protection - a system designed especially for e-mail scanning on mail gateways. Full reporting is available on antivirus activities at the domain and user level.

Reporting

Effective, Accurate, and Timely

The email system we provide uses real-time mail server statistics, historical summary reporting, and detailed trend analysis at the domain and user level - creating one of the most flexible and robust reporting capabilities on the market. Domain administrators and individual users can utilise these capabilities to understand the performance of their systems and to ensure quality of service.

Standard and Custom Reports

Our email system comes equipped with literally dozens of available standard reports for domain administrators to help them monitor their systems. All users can create custom reports that deliver the information important to them and can save those reports for future use as Report Favorites.

Scheduled Email Reports

Standard and custom reports can automatically be sent to multiple recipients via email on a fixed schedule. Users and administrators can determine which reports, when, and how often they should be run - and who should receive them.

Drilling Down

Our email system provides the ability to drill down into new data levels for every user on the system - allowing domain administrators to detect sites or individual accounts that have become abusive or gone inactive. System summary reports are available to identify trends, manage costs, and effectively allocate resources all the way down to the individual user level.

Complete Feature List

Collaboration

• *NEW* Over-the-Air BlackBerry™ Synchronisation with SyncML
• *NEW* Over-the-Air iPhone™ Synchronisation with SyncML
• *NEW* Over-the-Air Windows Mobile™ Synchronisation with SyncML
• *NEW* SyncML v1.2 protocol support
• *NEW* Additional calendar views
• *NEW* View the availability of attendees
• *NEW* Reminders System
• *NEW* Enable/disable sounds for reminders
• Personal contacts, calendars, tasks and notes
• Shared contacts, calendars, tasks and notes
• Global address list (GAL)
• Shared email folders
• LDAP server
• Microsoft Outlook™ 2000-07 Synchronisation with MailSync
• Over-the-Air Windows Mobile™ Synchronisation with MailSync

Antispam Protection

• Greylisting
• Whitelisting IPs (for Greylisting)
• Create custom spam weights
• Outbound spam checking and blocking
• Per-user spam weighting and actions
• Reverse DNS checks
• Bayesian filtering
• RBL listing detection
• SPF record checking
• Advanced domain and user content filtering

Antivirus Protection

• Built-in anti-virus protection using ClamAV

Attack Prevention

• Manual and automatic IP black/whitelisting
• Automatic harvest attack prevention
• Automatic denial of service prevention
• Malicious script filtering in webmail
• Auto-Block IP addresses in RBL lists

Reporting

• *NEW* Summary Reports (17 system and 18 domain)
• *NEW* Trend Reports (26 system, 15 domain, and 18 user)
• *NEW* Data drill down available in Summary Reports
• *NEW* Define report favorites
• *NEW* Scheduled and On-demand email reports
• *NEW* Define custom reports
• *NEW* Reporting statistics exposed as PerfMon counters
• *NEW* Export reports to CSV and TAB formats

Events and Notifications

• *NEW* Event-driven architecture
• *NEW* Notification Profiles
• *NEW* Assign actions to events (e.g. command-line, notifications, etc.)
• *NEW* Default action/notification to all users when disk quotas are reached

Administration

• *NEW* Mass propagation of settings for users
• Specify user password strengths
• Real-time performance dashboard
• System-wide email archiving
• Can act as a gateway or backup MX
• Web-based administration interface
• Spam configuration from web interface
• Current connection monitors
• Folder auto-clean to enforce user quotas

Web Interface (Webmail / Administration)

• *NEW* Compose / read messages in a popup or inline
• *NEW* Drag and drop, right click menus, and keyboards shortcuts
• *NEW* Optimized AJAX controls provide desktop application performance
• *NEW* Message priorities (high, normal, and low)
• *NEW* Automatic save as draft
• *NEW* Attachment size exceeded notification
• *NEW* Upload attachments in the background
• *NEW* Extensive use of snapping panes
• *NEW* Choose preview pane location
• Message Status Icons
• User-level Auto Clean
• AJAX Spell-Check
• Auto-Complete for address fields
• POP Retrieval from external accounts
• RSS, RDF, and Atom news feed integration
• Import and export contacts
• Support for user aliases
• Support for domain aliases
• Configure sub folders
• Rich text editing
• Mailbox spam filtering
• Multi-language capable
• Auto signature
• HTML email compatible
• Content filtering per mailbox or domain